I want my money back

I wrote old mutual the following and haven't been assisted with my complaint since :Dear Sir or Madam I have a problem. A number of 3 group schemes have been deducting from my pay slip. There was an old mutual representative that spoke to me about a policy that I wasnt interested in. The thing I wanted was to change a premium payment payer from my mum to me. This guy ******* me and signed me up for 3 group schemes of which the manager at old mutual called to confirm and I did not accept. I would like you to cancel these group schemes and get a refund as soon as possible because this has not only been more than an inconvenience to me but has also been a concerning work ethic and a violation of human rights as I did not AGREE to the contract and they don't have any evidence of a phone call were I did. I hope you will help me soon. I talked to the representative and he couldn't so I'm taking this to higher management which is you. If you can't help me with this I'm afraid I will have to take to the next level f authorities. Thank you Nomana<br> I would like to get my money back and a garantee that nothing like this will ever happen again.