I want my Money

on the 25 July I went into the Randburg branch to terminate my investment, the outstanding documentation was emailed to Senzeni 2 days later. Till to date nothing has been done and everyday i call I get a different story from the consultants, I have resent my bank statement 3 times and am still being given the run around. Today i was told that there is no indication that I terminated my contract. I am so fed up, i need answers and I need them fast.