BM
Bukelwa M
1 reviews | Active since Feb 2021
25 Apr 2025, 11:19
I want my money
I don't know who is smoking what in this company but something is not right after being deducted a total of 860 old mutual paid me me half 430 whereas I never opened any freaken policy with them I want money back
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Replies (4)0
Replies (4)
Old Mutual's replyOfficial
25 Apr 2025, 11:28Good day Bukelwa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Apr 2025, 11:28
Official
Good day Bukelwa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
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Bukelwa M's updateReviewer Update
25 Apr 2025, 11:37I've been emailing Adam steyn since Wednesday and till today he has not explained why I have received half the amount that was deducted
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Bukelwa M's update25 Apr 2025, 11:37
Reviewer Update
I've been emailing Adam steyn since Wednesday and till today he has not explained why I have received half the amount that was deducted
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Bukelwa M's updateReviewer Update
25 Apr 2025, 11:38I sent screenshots of the payment aswell as the payslips showing the deduction no mani old mutual don't take people for a fool
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Bukelwa M's update25 Apr 2025, 11:38
Reviewer Update
I sent screenshots of the payment aswell as the payslips showing the deduction no mani old mutual don't take people for a fool
Old Mutual's replyOfficial
25 Apr 2025, 11:38Good day, Bukelwa M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply25 Apr 2025, 11:38
Official
Good day, Bukelwa M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management