LA
Lucille A

1 reviews | Active since Jun 2011

03 Feb 2015, 13:58

I WANT MY MONEY!

To whom it may concern. I opened an investment in 2005 and after 10 years the cease date is now 30 April 2015 but contacting Old Mutual it was brought to my attention that because of voluntary premium increase I will have to wait another year until 1 April 2016 to receive my own money of my investment policy. I am not very happy on that right now and would like to have this policy paid out on the 30 April 2015, I do not want to wait another year. Ten years have been more than enough. No premiums are being paid on this policy in any event. Why is it a must that the policy must continue for another year I would like the policy ended and paid out in 2015 please.

0
Replies (1)
Old Mutual
Old Mutual's reply03 Feb 2015, 17:25
Official
Hello Lucy Lui,

I will investigate your contract and the restriction placed on it and provide you with feedback on my findings.

Kind regards
Belinda Hunt
Complaints Management