RM
Refilwe M

1 reviews | Active since Mar 2016

09 Mar 2021, 19:27

I want all my money back as stated before

How the hell am I receiving R 1 010.49 I said I am cancelling my policy therefore I want all my money as stated before not R1 010.49. This was supposed to be savings for my daughter but the way you Are easting my money as if I owe you ********. this is not the amount filled on my forms tuuu. Can I have all my money back pleeaaaseee. Do not try to **** me.

previous communications: Dear Miss R MAGANE

Thank you for your email.

As I have previously informed you we are attempting to apply the last ten premiums you have paid at this time. If you are to surrender the policy we will return the 10 premiums and the current surrender value is R 866.07 which totals to R 4016.07.

If you have any queries, contact us on ***(Monday to Friday between 7:30am and 5pm, excluding public holidays).

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***0 Regards

LAUREN DU PLESSIS Client Support Consultant

MFC Email Service Centre Old Mutual Life Assurance Company (SA) Limited Licensed Financial Services Provider and Life Insurer

***(telephone) *** (email) --GSENQ***-- (reference)

0
Replies (1)
RM
Refilwe M's update11 Mar 2021, 13:42
Reviewer Update
I want my daughter's money all of it. do not ***** from a 2 year old. as previously communicated kindly send my money

RE: ID *** : 69345SB***2 : Miss R MAGANE - REF: --GSENQ***--Inbox



Dear Miss R MAGANE

Thank you for your email.

As I have previously informed you we are attempting to apply the last ten premiums you have paid at this time. If you are to surrender the policy we will return the 10 premiums and the current surrender value is R 866.07 which totals to R 4016.07.

If you have any queries, contact us on ***(Monday to Friday between 7:30am and 5pm, excluding public holidays).Rate My ServiceWe value your feedback and would appreciate it if you could complete the simple survey below:Based on this service interaction, would you recommend Old Mutual to a friend/relative? | | | | | | | RegardsLAUREN DU PLESSIS
Client Support ConsultantMFC Email Service Centre
Old Mutual Life Assurance Company (SA) Limited
Licensed Financial Services Provider and Life Insurer***(telephone)
*** (email)
--GSENQ***-- (reference)