DH
Dominique H
1 reviews | Active since Oct 2016
25 Apr 2025, 14:31
I upgraded my policy...
I upgraded my policy with old Mutual.. The guy who called me said they will deduct the money from my bank account.. I told him but old Mutual goes off directly from my salary.. But now for the past 2/3 months they are deducting my account and the money comes directly off my salary.. It is such a shlap to get hold of them..
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Old Mutual's replyOfficial
25 Apr 2025, 14:38Hi Dominique
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Apr 2025, 14:38
Official
Hi Dominique
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management