K
KaraboGopane
1 reviews | Active since Apr 2026
08 Sept 2026, 11:04
I took out a life co...
I took out a life cover and advises Old mutual will cover the bill to my surprise the Doctor *****ulently claimed on my medical without me even providing my medical aid details I need my refund
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Old Mutual's replyOfficial
08 Sept 2026, 11:41Good day Karabo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Sept 2026, 11:41
Official
Good day Karabo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management