NF
Ntuthu F
1 reviews | Active since Apr 2020
29 Apr 2025, 09:04
I submitted my Super Fund Provident Fund claim on 08 April 2025
I submitted my Super Fund Provident Fund claim on 08 April 2025. On 23 I received an Sms confirming that Old Mutual has received the tax directive from SARS AND I WILL RECEIVE THE MONEY IN 2- 3 DAYS. THIS IS NOW 29 APRIL NO MONEY IN NY BANK ACCOUNT. I HAVE NOTHING TO EAT IN THE HOUSE. MY CHILD COULD NOT GO TO SCHOOL TODAY NO MONEY FOR TRANSPORT
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Old Mutual's replyOfficial
29 Apr 2025, 09:09Good day Nthuthu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply29 Apr 2025, 09:09
Official
Good day Nthuthu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management