MN
Magdeline N

1 reviews | Active since May 2022

19 May 2022, 10:18

i struggle to get my husband funeral cover money while i m still paying it,

Morning hello peter I Magdeline I join old mutual 2007 for family cover so my husband passed on 2018 December. I went to old mutual to submit his document they said they cant help me because me and my husband we are divorce and the sad story is they are still deducting on my salary but they don't want to pay me . I m very disapinted . could you please help me in this situation they ask me lot of things I submitted but they want to pay me. THANKS .

0
Replies (1)
Old Mutual
Old Mutual's reply19 May 2022, 10:20
Official
Dear Magdeline

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management