mR
madiema R
1 reviews | Active since Oct 2023
28 Jan 2025, 15:38
I started banking with Ola mutual October or November recieced my sarf within 2 weeks i received a massage that I must come and change my card did al and I was charged now the new one the ccv number is not clear Im from the bank they say I must do another
I started banking with Ola mutual October or November recieced my sarf within 2 weeks i received a massage that I must come and change my card did al and I was charged now the new one the ccv number is not clear Im from the bank they say I must do another card and I will be charged 9o rands my quirey is that the card does not have.more than 3 months but I must pay 90 rands and it's not my fault
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Old Mutual's replyOfficial
28 Jan 2025, 16:27Good day Madiema,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Jan 2025, 16:27
Official
Good day Madiema,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management