I sent this email to complaint department yesterday and still haven't received feedback and when I called I was on hold for 45min before speaking to an agent 😔 To whom this may concern, I have 6 policies with old mutual my salary date is on 25th my debt

I sent this email to complaint department yesterday and still haven't received feedback and when I called I was on hold for 45min before speaking to an agent 😔 To whom this may concern, I have 6 policies with old mutual my salary date is on 25th my debt order date is 27th but your accounts went and debted my account on salary date and my salary only comes in the next day because you debted my account on that day ABSA returned all of them because there was no money in my account ABSA charged me R150 per debt which is R900 of money I didn't budget for now my other debt orders will also return cause I will be short on my salary. The agreed debt order date was for the 27th not before that. I would like for old mutual to refund me and the refund needs to be done before 1st of August for my other debt orders will be going off.