P
Pauline
1 reviews | Active since Oct 2025
07 Oct 2025, 16:39
I requested my Retir...
I requested my Retirement Annuity Tax certificate, it can only be available in ten days, this is utter inefficiency.
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Old Mutual's replyOfficial
07 Oct 2025, 16:50Good day Pauline, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply07 Oct 2025, 16:50
Official
Good day Pauline, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,