GJ
Gcobisa J

1 reviews | Active since Nov 2017

02 Jul 2025, 16:30

I recently lost my brother, I went to old mutual carnival mall branch, got help frm a lady called Carol Nhlengethwa, she gave me outstanding service, I'm very pleased with her customer service, I also received a marvelous customer savice frm the repatriat

I recently lost my brother, I went to old mutual carnival mall branch, got help frm a lady called Carol Nhlengethwa, she gave me outstanding service, I'm very pleased with her customer service, I also received a marvelous customer savice frm the repatriation department from a lady called Charmaine Mbuyisa, ohh my God these ladies knows exactly how to deal with a grieving person. 😭😭🤞🏽

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Replies (1)
Old Mutual
Old Mutual's reply02 Jul 2025, 17:18
Official
Good day Gcobisa J,

Thank you for sharing your experience with us during such a difficult time. We're deeply moved to hear that Carol and Charmaine provided the support and care you needed. Your kind words will be shared with them and their teams; they’ll be proud to know the difference they made.

Regards
Old Mutual Complaints Management