A
Anna

1 reviews | Active since Mar 2026

31 Mar 2026, 11:00

I pay every month bu...

I pay every month but no statements that they see

0
Replies (3)
Old Mutual
Old Mutual's reply31 Mar 2026, 11:13
Official
Good day

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply31 Mar 2026, 16:24
Official
Good day Anna

We’ve sent you an update today regarding your complaint from Customer Complaints Feedback (email: ***). Please check your inbox (and your spam/junk folder just in case) for our message.
To ensure we resolve this matter quickly, kindly respond directly to that email. This will allow the complaints specialist to assist you promptly and without delay.
We appreciate your cooperation and look forward to your reply.

Kind regards
Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply01 Apr 2026, 09:23
Official
Good day Anna

We’ve sent you an update today regarding your complaint from Customer Complaints Feedback (email: ***). Please check your inbox (and your spam/junk folder just in case) for our message.
To ensure we resolve this matter quickly, kindly respond directly to that email. This will allow the complaints specialist to assist you promptly and without delay.
We appreciate your cooperation and look forward to your reply.

Kind regards
Old Mutual Complaints Management

Best regards,