I NEED TO SETTLE MY LOAN

<p>I PHONED OLD MUTAL TO SETTLE MY LOAN AND THEY ADVISED MY ACCOUNT WAS HANDED OVER TO AN EXTERNAL COLLECTION COMPANY AND WHEN I CALL THE NUMBER ********** </p> <p>A LADY CALLED EMILY PROVIDED TO SEND ME THE DOCUMENTS AS SHE WILL REQUEST IT FROM OLDMUTUAL AND TO DATE I HAVENT RECIEVED ANYTHING AND REALLY NEED TO CLOSE THIS ACCOUNT LATEST TODAY. THIS IS BAD CUSTOMER SERVICE</p>