FM
Fisukwakha M

1 reviews | Active since Jan 2022

19 Nov 2024, 10:04

I need to be recognized by old mortual

I've experienced bad service 😕 since September try to withdraw my retirement money from two pot but No way forward I've try to call them even to branches no way forward.

There ware using wrong text number please assist 🙏 me

0
Replies (3)
Old Mutual
Old Mutual's reply19 Nov 2024, 10:10
Official
Hello, we are truly sorry to hear about the difficulties you've faced in trying to withdraw your retirement funds from the two-pot system.We value your concerns and want to assist you promptly. We will ensure that your case is prioritised and addressed without further delay.
FM
Fisukwakha M's update21 Nov 2024, 12:27
Reviewer Update
Hie hope 🙏 I am still waiting call from zold mortual superfund

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Old Mutual
Old Mutual's reply21 Nov 2024, 12:32
Official
Good day Fisukwakha

We confirm that your email of 21 November 2024 has been received. Our Two Pot team will provide you with feedback.

Regards
Old Mutual Complaints Management