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Moses M
1 reviews | Active since Aug 2026
27 Aug 2026, 18:19
I need funds for a personal emergency and they say I can't access the funds
I need funds for a personal emergency and they say I can't access the funds. I invested with Old Mutual since September 2015. I wanted to access less than a third of the funds. I am a pensioner with no alternative income. This has been a repeated experience with Old Mutual.
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Replies (1)
Old Mutual's replyOfficial
27 Aug 2026, 18:28Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Aug 2026, 18:28
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management