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keolebogile K

1 reviews | Active since Jan 2025

26 Jan 2025, 07:45

I neead help with oldmutual

On 23 december i got payed then i put money R4200 on save account,later when i check it was R153,i went to brantch oldmutual they said it error i will get my money,on 24 when i call they said its my emplyer who instructed them to take my money i have to wait for HR to open on 6 january then i went to them they said they dont know anything they never call my bank,now when i call then they said its absa instructed them that its my employer now they don want to reveal infomqtion

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Replies (1)
Old Mutual
Old Mutual's reply26 Jan 2025, 09:25
Official
Good day keolebogile K,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management