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Darick Sedupe.sd

1 reviews | Active since Dec 2025

03 Dec 2025, 11:30

I made withdrawal from OM on the 28th if October 2025

I made withdrawal from OM on the 28th if October 2025. Even untill today 03 December 2025. None of payment has been made, I'm so disappointed with OM. Would never recommend anyone to this company, never.

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Replies (9)
Old Mutual
Old Mutual's reply03 Dec 2025, 12:01
Official
Good day Darick,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management
DS
Darick Sedupe.sd's update03 Dec 2025, 12:07
Reviewer Update
I've close to 23 emails with OM. Regarding the matter, what i want right now just my funds
Old Mutual
Old Mutual's reply03 Dec 2025, 12:47
Official
Good day, Darick.

We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management
DS
Darick Sedupe.sd's update05 Dec 2025, 13:23
Reviewer Update
I didn't get assistance, still waiting for my funds
Old Mutual
Old Mutual's reply05 Dec 2025, 13:49
Official
Hi Darick

Please note that our team will assist you via email.

Regards,
Old Mutual Complaints Management
DS
Darick Sedupe.sd's update08 Dec 2025, 08:38
Reviewer Update
I'm still waiting for your assistance. You can't kerp on changing Technicians off which will keep on asking same questions over and over. Clearly shows, you just Buying time.
Old Mutual
Old Mutual's reply08 Dec 2025, 08:47
Official
Good day Darick,

We are following up on this for you.

Regards
Old Mutual Complaints Management
DS
Darick Sedupe.sd's update10 Dec 2025, 12:07
Reviewer Update
Good day, I'm waiting for your assistance...
Old Mutual
Old Mutual's reply10 Dec 2025, 13:26
Official
Good day,

We are very sorry for the delay. We are following up regarding this.

Regards
Old Mutual Complaints Management