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Xola
1 reviews | Active since Feb 2026
18 Feb 2026, 15:23
I made a request for...
I made a request for 2018 Retirement Anuity Tax Certificate and I was told there are no records
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
18 Feb 2026, 15:54Good day Xola, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Feb 2026, 15:54
Official
Good day Xola, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
19 Feb 2026, 12:44Dear Xola,
Thank you for reaching out to us and for giving us the opportunity to assist.
We have located the requested documents and have sent it directly to you via email today.
If you require any further assistance or have additional questions, please feel free to reply to our email , we are here to support you.
Status: Resolved
Kind regards,
Shannon
Complaints Specialist | Old Mutual Customer Complaints Management
Thank you for reaching out to us and for giving us the opportunity to assist.
We have located the requested documents and have sent it directly to you via email today.
If you require any further assistance or have additional questions, please feel free to reply to our email , we are here to support you.
Status: Resolved
Kind regards,
Shannon
Complaints Specialist | Old Mutual Customer Complaints Management
Old Mutual's reply19 Feb 2026, 12:44
Official
Dear Xola,
Thank you for reaching out to us and for giving us the opportunity to assist.
We have located the requested documents and have sent it directly to you via email today.
If you require any further assistance or have additional questions, please feel free to reply to our email , we are here to support you.
Status: Resolved
Kind regards,
Shannon
Complaints Specialist | Old Mutual Customer Complaints Management
Thank you for reaching out to us and for giving us the opportunity to assist.
We have located the requested documents and have sent it directly to you via email today.
If you require any further assistance or have additional questions, please feel free to reply to our email , we are here to support you.
Status: Resolved
Kind regards,
Shannon
Complaints Specialist | Old Mutual Customer Complaints Management