I made a payment in the month of March and because someone failed to provide crucial information and proper reference numbers i used my ID number, I decided that I am not going to be doing business or anything with them as i found the experience draining

I made a payment in the month of March and because someone failed to provide crucial information and proper reference numbers i used my ID number, I decided that I am not going to be doing business or anything with them as i found the experience draining now i have been begging for my money to be returned to me. From April and now it June i still don't have my money. It's not even earning interest. They are the worst and they make empty promises