SZ
Sandisiwe Z
1 reviews | Active since Jul 2025
04 Jul 2025, 06:15
I made a Part withdrawal and I was informed it will take 5-7 days to process
I made a Part withdrawal and I was informed it will take 5-7 days to process. I have not received the payment and they are not responding to the email and calls.
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Replies (1)
Old Mutual's replyOfficial
04 Jul 2025, 08:05Good day Sandisiwe S,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Jul 2025, 08:05
Official
Good day Sandisiwe S,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management