GA
Ghanief A

1 reviews | Active since Nov 2015

19 Nov 2015, 22:20

I'm still waiting on proper feedback

I'm failing to get satisfactory answers from old mutual employees I'm very unhappy that it takes them almost 2 months to process a small claim when they could send me one email stipulating exactly what docs I need , I'm being sent around in circles and last night after 2 months of emails I'm asked for my policy number again to start this crazy cycle all over again! ??? highly disappointed!

0
Replies (1)
Old Mutual
Old Mutual's reply20 Nov 2015, 08:14
Official
Hello Ghanief,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin