SJ
Soraya J
1 reviews | Active since Apr 2021
03 Feb 2026, 14:25
I joined old mutual many years ago
I joined old mutual many years ago.I have asked for my contract to be emailed i receive no communication from them at all.I notice they are not deducting money from my account anymore and I don't know what is going on
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Old Mutual's replyOfficial
03 Feb 2026, 15:09Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Feb 2026, 15:09
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management