LL
Lwazi L
1 reviews | Active since Jan 2025
31 Jan 2025, 11:32
I invested my money but the financial advisor that was assisting me is not helping me with getting my investments
I invested my money but the financial advisor that was assisting me is not helping me with getting my investments. He is telling me stories. He asked that I fill a form and submit it and I did. He said I must wait for 10 working days for the money to reflect. After 10 working days he is telling me that he never submitted the formðŸ˜ðŸ˜ðŸ˜ I’m supposed to be going to university to complete my registration but without the funds I can’t do it. I’m so disappointed in Old Mutual Richards bay branch.
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Old Mutual's replyOfficial
31 Jan 2025, 12:00Hi Lwazi, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards Old Mutual Complaints Management
Kind regards Old Mutual Complaints Management
Old Mutual's reply31 Jan 2025, 12:00
Official
Hi Lwazi, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards Old Mutual Complaints Management
Kind regards Old Mutual Complaints Management