TM
Thabo M
1 reviews | Active since Feb 2026
13 Feb 2026, 14:13
I have submitted the...
I have submitted the claim with the old Mutual with regard to my children and no feedback given so far.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
13 Feb 2026, 14:23Good day Thabo, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply13 Feb 2026, 14:23
Official
Good day Thabo, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
TM
Thabo M's updateReviewer Update
13 Feb 2026, 14:30Good day ,thanks for your response,I have been going in and out to Old Mutual offices with regard to policy number *** for the claim of my minor children Rehumile and Lehlohonolo and all the relevant documents required was submitted with no response.
TM
Thabo M's update13 Feb 2026, 14:30
Reviewer Update
Good day ,thanks for your response,I have been going in and out to Old Mutual offices with regard to policy number *** for the claim of my minor children Rehumile and Lehlohonolo and all the relevant documents required was submitted with no response.
Old Mutual's replyOfficial
13 Feb 2026, 14:37Hi Thabo,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply13 Feb 2026, 14:37
Official
Hi Thabo,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Best regards,