I have requested wit...

I have requested withdrawal of two pots on the 03 October 2024 and was told it will take 30 days to receive the payment, I called again on the 15th of November to make follow up, I was told that there was a system error on their side so they will try to speed it up so that I can get the payment since well the fault it’s from their side I called again today on the 28/11/2024 and I was told that there’s a delay of payments from the department that I’m employed by.. it’s excuses after excuses I’m the one who always make follow, they don’t update on anything The service is bad and I regret why I took the retirement annuity from them, I will never advise anyone to take any policy from Old Mutual