AR
Annelie R
1 reviews | Active since Feb 2026
04 Feb 2026, 12:37
i have requested to ...
i have requested to be refunded for deductions made on the 31/10/2025 and again on the 26/01/2026 - i have logged a complaint, i have sent emails with all attached statements & screen shots requesting my money be refunded as this policy was cancelled shortly after application in August 2025 and is currently being ignored by Old Mutual
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Old Mutual's replyOfficial
04 Feb 2026, 13:33Good day Annelie A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply04 Feb 2026, 13:33
Official
Good day Annelie A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management