1 reviews | Active since Mar 2010

07 Jul 2015, 08:41

I have requested feedback and still waiting...

I am still waiting for feedback on this hospital cover I was sold and have not received any documentation as to what it covers and how to claim.<br> <br> Every time when talking to one of your consultants I request the EFT details to be emailed to me, I keep getting promised the details will be sms and nothing has been forth coming!!!!<br> <br> 5 sms messages received at 08:24 with the same content!!! No banking details

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Replies (1)
Old Mutual
Old Mutual's reply07 Jul 2015, 08:58
Official
Hello TheMedia,

Thank you for bringing this to our attention. We will investigate the matter and contact you directly to resolve.

Kind regards
Carol Olckers