K
Kholiswa
1 reviews | Active since May 2025
14 Oct 2025, 16:56
I have problems ever...
I have problems every time with my premium always lapse while they don't rely on the date we agree on to deduct
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Replies (2)
Old Mutual's replyOfficial
14 Oct 2025, 17:58Good day Kholiswa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply14 Oct 2025, 17:58
Official
Good day Kholiswa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
15 Oct 2025, 08:36Good day Kholiswa
Thank you for your review. We’ve sent you an email from *** regarding your query. We require confirmation of the ID nr and policy nr.
Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Thank you for your review. We’ve sent you an email from *** regarding your query. We require confirmation of the ID nr and policy nr.
Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 Oct 2025, 08:36
Official
Good day Kholiswa
Thank you for your review. We’ve sent you an email from *** regarding your query. We require confirmation of the ID nr and policy nr.
Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Thank you for your review. We’ve sent you an email from *** regarding your query. We require confirmation of the ID nr and policy nr.
Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Best regards,