tL
thinawanga L
1 reviews | Active since Nov 2021
29 Aug 2025, 16:33
I have paid the kaps...
I have paid the kaps liquor store using old mutual saving card but it declined then I pay by cash since the 14th of August my money is still pending i ask them to reverse it they said i must get a letter from kaps and i am not happy
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Old Mutual's replyOfficial
29 Aug 2025, 16:55Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply29 Aug 2025, 16:55
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management