KP
Kavashnee P
1 reviews | Active since Feb 2025
27 Feb 2025, 12:35
I have had a policy ...
I have had a policy with this company for more than 15years - I took a disability cover, I have changed banks went numerous times to old mutual to change banking details and it has now come to my attention that my account details on your side was not updated, so my policy has lapsed
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Old Mutual's replyOfficial
27 Feb 2025, 12:48Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Feb 2025, 12:48
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management