F
Faith

1 reviews | Active since Dec 2024

05 Dec 2024, 13:32

I have experienced l...

I have experienced lots of rejection when following up claim not getting proper answers,they keep on hanging up my calls all the people that they were assisting me until today when I got to talk to Melumzi he has been a great and helpful person and thank to him for helping me

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Replies (1)
Old Mutual
Old Mutual's reply05 Dec 2024, 13:43
Official
Good day Faith,

Thank you for sharing your experience with us. We're sorry to hear about your earlier challenges, but we’re delighted that Melumzi could assist you and turn things around. We'll ensure your appreciation is shared with him. Your feedback means a lot to us!

Regards
Old Mutual Complaints Management