SC
Siphokazi C
1 reviews | Active since Apr 2026
16 Apr 2026, 09:08
I have emailed old mutual bank about my account which has been on hold since 23rd March
I have emailed old mutual bank about my account which has been on hold since 23rd March.I received funds from my customer who was purchasing items and they blocked it I sent proof of payment to no avail.i haven't bought the customers items and sent them as the money I'm supposed to use is on hold.Ive been trying to get help from old mutual to no success.Please remove the hold on my account asap
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Old Mutual's replyOfficial
16 Apr 2026, 11:21Good day Siphokazi,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply16 Apr 2026, 11:21
Official
Good day Siphokazi,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management