AB
Andiswa B
1 reviews | Active since Sept 2019
10 Dec 2025, 05:41
I have cancelled all policies that I have with Old Mutual but to my surprise they still debit from my salary slip
I have cancelled all policies that I have with Old Mutual but to my surprise they still debit from my salary slip. What is worse is that when I want to see what the R538 every month is for their WhatsApp portal doesn’t even know me or let alone have my details. They are ******!
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Old Mutual's replyOfficial
10 Dec 2025, 06:21Good day Andiswa B,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Dec 2025, 06:21
Official
Good day Andiswa B,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management