SS
Sagree S
1 reviews | Active since Jul 2025
18 Jul 2025, 08:08
I have called old mutual 4 times yesterday and was in a queue for 15 to 20 minutes each time and this is after trying all their numbers each time
I have called old mutual 4 times yesterday and was in a queue for 15 to 20 minutes each time and this is after trying all their numbers each time.How does one get assistance from such a company,there is just no way of getting through their lines,very frustrating.R150 airtime wasted.
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Replies (1)
Old Mutual's replyOfficial
18 Jul 2025, 09:13Hello Sagree, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Jul 2025, 09:13
Official
Hello Sagree, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management