FR
Frans R
1 reviews | Active since Jan 2024
23 Apr 2025, 10:23
I have been with Old Mutual for more than Ten years
I have been with Old Mutual for more than Ten years.I have Two Policies which are Retirement and Funeral cover.My problem is every time I try to use their WhatsApp to find out about my policies,My details are not found and it's frustrating me because i want to communicate with them regarding my Policies of how much i have in my retirement account and i cant communicate with them,May you sort out this issue for me please
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
23 Apr 2025, 10:39Good day Frans,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply23 Apr 2025, 10:39
Official
Good day Frans,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management