NM
Nana M
1 reviews | Active since Nov 2025
10 Nov 2025, 11:15
I have been trying to speak to an agent for the past hour to no avail
I have been trying to speak to an agent for the past hour to no avail. Only being put on hold for more than 30 minutes I want a refund on premiums that were deducted after I had already canceled my policies
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Replies (1)
Old Mutual's replyOfficial
10 Nov 2025, 11:23Good day Nana,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Nov 2025, 11:23
Official
Good day Nana,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management