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BB
Boitumelo B

1 reviews | Active since May 2024

01 Apr 2026, 09:15

I have been complaining to old mutual about my refund after they debited me for a policy I have cancelled. I keep writing to them and I dont get any feedback. I have had the worst service with them and i promise to tell everyone I know about their bad ser

I have had the worst service ever with this company.

0
Replies (6)
BB
Boitumelo B's update01 Apr 2026, 08:10
Reviewer Update
Re: Level1 - REFUND - 69410S*** - Ref. [CMPLNTS***9]
Old Mutual
Old Mutual's reply01 Apr 2026, 09:46
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management
BB
Boitumelo B's update07 Apr 2026, 14:23
Reviewer Update
I am still waiting for feedback just as I have been from December last year. WORST SERVICE EVER
Old Mutual
Old Mutual's reply07 Apr 2026, 14:36
Official
Good Day Boitumelo,

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management
BB
Boitumelo B's update20 May 2026, 02:55
Reviewer Update
I wrote this review in April and I am still waiting for feedback.

🚮🚮🚮
Old Mutual
Old Mutual's reply20 May 2026, 08:23
Official
Good Day Boitumelo,

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management