SS
Stenford S
1 reviews | Active since Mar 2025
11 Mar 2025, 14:59
I have been at your branch to apply for my earlier retirement pension fund they requested few documents and most of them was available only one for Sars of which I went all the to Edenvale Sars and submitted all documents on the 20yh of February but till
I have been at your branch to apply for my earlier retirement pension fund they requested few documents and most of them was available only one for Sars of which I went all the to Edenvale Sars and submitted all documents on the 20yh of February but till.then I.am still waiting, what is your turn around time ,it's not.millions that I am claiming few thousand Rands. You taking forever to process that what about if it's millions you will take the whole month to process. What is the hold up
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Old Mutual's replyOfficial
11 Mar 2025, 15:24Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Mar 2025, 15:24
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management