WN
Why N
1 reviews | Active since Jan 2025
04 Jan 2025, 00:29
I have a policy with old mutual and decided to allow payments to go through my payslip
I have a policy with old mutual and decided to allow payments to go through my payslip. I regret that decision because ever since it has been deducting twice. Fine last year around July August I finally cancelled the second deduction but the cancellation happend for only one month. Till this date I pay double for one policy is it fair to me? Can't old mutual see any fault till this date
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Old Mutual's replyOfficial
04 Jan 2025, 11:36Hi there
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Jan 2025, 11:36
Official
Hi there
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management