B
Brenda
1 reviews | Active since Apr 2025
05 Apr 2025, 13:41
I have a Greenlight policy that Ive being having since 2013
I have a Greenlight policy that Ive being having since 2013. In October 2024, Old Mutual deducted twice for t same month. So I made a despite of 1 transaction and left t other deduction to go through. The did not debit in November, to check y didn't they debit in November. They promised to debit double in December. Stil there was no debit
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Old Mutual's replyOfficial
06 Apr 2025, 00:32Good day Brenda,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management
Old Mutual's reply06 Apr 2025, 00:32
Official
Good day Brenda,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management