MM
Maropeng M
1 reviews | Active since Jul 2021
26 Jul 2025, 08:46
I have a cover with old mutual and suddenly my beneficiary was changed to a total stranger
I have a cover with old mutual and suddenly my beneficiary was changed to a total stranger. I need old mutual to tell me how did they come up with a stranger as a 100% beneficiary on my policy.
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Replies (1)Old Mutual's replyOfficial
26 Jul 2025, 09:01Good morning Maropeng M, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 Jul 2025, 09:01
Official
Good morning Maropeng M, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
