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Rebecca J

1 reviews | Active since Dec 2024

11 Dec 2024, 06:51

I have a complaint about debt consolidation

I have a complaint about debt consolidation. They sent me massage to say they consoludate my account which it didn't not agree with them .I don't want them to consolidate my loans, I am prepared to pay for my own account.I refused them to do anything with my account.please don't l et them.

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Replies (4)
Old Mutual
Old Mutual's reply11 Dec 2024, 07:54
Official
Good day Rebecca,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management
Old Mutual
Old Mutual's reply12 Dec 2024, 08:20
Official
Good day Rebecca,

We can confirm that our team has been in contact with you and attended to the relevant rectification work.

Please accept our sincere apologies for any inconvenience caused.

Regards,
Old Mutual Complaints Management
Old Mutual
Old Mutual's reply12 Dec 2024, 08:21
Official
Good day Rebecca,

We can confirm that our team has been in contact with you and attended to the relevant rectification work.

Please accept our sincere apologies for any inconvenience caused.

Regards,
Old Mutual Complaints Management
Old Mutual
Old Mutual's reply12 Dec 2024, 08:25
Official
Good day Rebecca,

We can confirm that our team has been in contact with you and attended to the relevant rectification work.

Please accept our sincere apologies for any inconvenience caused.

Regards,
Old Mutual Complaints Management