Ss
SAYA siyasanga.ngxwana

1 reviews | Active since Jul 2025

27 Jul 2025, 17:53

I have a cashback that was paid into my money account but I lost my card and I don't have an ID currently as I also lost it with my card when I lost my wallet

I have a cashback that was paid into my money account but I lost my card and I don't have an ID currently as I also lost it with my card when I lost my wallet. Now the money has been redirected into my Capitec account but I haven't received I since last week. May the transaction please be fast tracked as I need the money urgently. My reference is CEB***. Your prompt response will be highly appreciated. Thank you

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Replies (1)
Old Mutual
Old Mutual's reply27 Jul 2025, 20:05
Official
Dear Saya

We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.

Kind regards
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