LL
Leach L

1 reviews | Active since Jul 2020

15 Mar 2023, 14:19

I had the pleasure of dealing with Kaylin Lee Jones who tried to assist me, however with the limited information at her disposal that proved fruitless

I had the pleasure of dealing with Kaylin Lee Jones who tried to assist me, however with the limited information at her disposal that proved fruitless. She was very helpful though. After my complaint on HelloPeter I was contacted by Coleen Aanhuizen, she sorted everything out in a matter of hours. I am really very impressed with the ladies and will certainly wish to deal with them in future. What a turn around from the initial bad service I had received. Well done Coleen and Kaylin and thank you again for the wonderful service and speedy resolution.

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Replies (1)
Old Mutual
Old Mutual's reply15 Mar 2023, 14:22
Official
Dear Leach

Thank you for the review.

This is certainly great to hear, we will definitely share this feedback with Coleen and Kaylin's management team.

Thank you for taking the time to provide us with this feedback.

Regards
Old Mutual Complaints Management