AA
Andiswa A
1 reviews | Active since Mar 2025
20 Mar 2025, 11:50
I had insurance with old mutual due to affordability I terminated the contract but to my suprise the insurance on my credit record still left as open/ current
I had insurance with old mutual due to affordability I terminated the contract but to my suprise the insurance on my credit record still left as open/ current. Why the provider did not update this because it was 2years back
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Replies (1)
Old Mutual's replyOfficial
20 Mar 2025, 12:40Good day Andiswa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Mar 2025, 12:40
Official
Good day Andiswa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management