CF
Charlotte F
1 reviews | Active since Feb 2025
26 Feb 2025, 10:02
I had a bad experien...
I had a bad experience with old mutual regarding my cash back with reference CEB *** and only receive R200.
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Replies (2)
Old Mutual's replyOfficial
26 Feb 2025, 11:30Hi Charlotte
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 Feb 2025, 11:30
Official
Hi Charlotte
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
12 Mar 2025, 13:43Hi Charlotte
We can confirm that this complaint was resolved. Thank you for your patience.
Regards
Old Mutual Complaints Management
We can confirm that this complaint was resolved. Thank you for your patience.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Mar 2025, 13:43
Official
Hi Charlotte
We can confirm that this complaint was resolved. Thank you for your patience.
Regards
Old Mutual Complaints Management
We can confirm that this complaint was resolved. Thank you for your patience.
Regards
Old Mutual Complaints Management