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Nkosinomusa
1 reviews | Active since Oct 2023
10 Oct 2023, 11:38
I find out two month...
I find out two months ago that old mutual is deducting R500 from my pay slip than went to the nearest branch only to find out that it was a 1M life cover that I never signed up for even the signatures are not mine, they advised me to launch a complaint and did it 2 months ago and up to now they still deducting they told me they will stop once they have finished with investigations of which I don’t know how long their investigations takes
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Replies (1)Old Mutual's replyOfficial
10 Oct 2023, 11:48Good day Nkosinomusa
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply10 Oct 2023, 11:48
Official
Good day Nkosinomusa
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management
