MM
Mashudu M
1 reviews | Active since Feb 2026
26 Feb 2026, 12:16
I did my two pot withdrawal on the 16th of January 2026 It's been over 30days and still no funds upon following up daily I was told there is an error and matter will be resolved I have been waiting and calling daily and still nothing has been done the con
I did my two pot withdrawal on the 16th of January 2026 It's been over 30days and still no funds upon following up daily I was told there is an error and matter will be resolved I have been waiting and calling daily and still nothing has been done the consultants have been helpful but also it has gotten to a point we're they don't know what to tell me. I have been using my own resources to do the follow ups because they were not updating me on anything am frustrated.
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Old Mutual's replyOfficial
26 Feb 2026, 13:13Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply26 Feb 2026, 13:13
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management